People riding ATV's together on Lava Beach tour
Faq
How do I book tours?

All booking for day tours are made on website using the booking engine located by each tour. We accept all major credit and debit cards, such as; Visa, MasterCard, American Express and many others. You will receive electronic ticket directly to your inbox once you have finished your booking process. 

What currency do you use?

All prices are provided in the local currency known as the “Icelandic Króna” or ISK (shortened). Daily exchange rates are issued by the Icelandic Central Bank. Currency converter is located by each booking engine on website. 

Are there any booking fees?

There are no booking fees or any other form of withheld cost on behalf of Come to Iceland added to products and/or activities available on our website.  

How will I get my voucher?

Once you have finished booking process on website you will receive electronic ticket directly to your inbox. You can choose to print out your ticket or keep on your phone for confirmation when tour starts. Please note that ticket is only valid for the time and date you have selected.

How can i change my tour date?

Contact us at info@cometoiceland.is regarding any changes you might have to make regarding tour dates and we will do our best to rearrange your date. Note that vacancies are highly dependent on activity supply & demand and time & date availability.

How do I make cancellations?

All cancellations must be in writing (e-mail for instance). In any cases of cancellation view our cancellation policy in terms and conditions.

How does your price protection work?

Come to Iceland offers a best price guarantee for all products & activity available on our website. No extra booking fees or any form of hidden cost is added on our behalf. 

What if information price different from booking machine price?

Our service operators occasionally make changes in prices due to special offers, currency fluctuation or any other particular circumstances. These changes are monitored carefully by us to insure all information is up to date. In any cases where information price differs (lower or higher) from booking engine price, booking engine price will be valid.

How are Pick up/drop off’s made?

Pickups are only available for central and downtown Reykjavik area, or by selected stops on tour route. Tours ideally a) have pickup included in price, b) extra cost for pickup (charged per person) ,c) no pickup service at all (meet on location). Please make sure you are aware if your tour does include: free pickup service, pickup service with extra cost or no pickup service at all - in order avoiding confusion or misunderstanding.

Please note: Due to regulations set by the city council, pick-up's & drop-off's, for tour operators is limited to special stops for Reykjavik city center and downtown area. Once you have finished your booking process with us, pickup schedule information will be available on your voucher. Please make sure to arrive on time by the pickup stop "number" shown on your voucher. View map for pickup stops here: https://busstop.is. If you are unsure where your pickup stop is located, seek guidance at your hotel/hostel/guesthouse reception or contact us: info@cometoiceland.is for further assistance.

Are meals included?

Meals are excluded from most tours we offer. However there are usually stops (unless tour is 3 hour or less) along the way where you will be able to buy lunch, dinner and/or drinks. You can also prepare meals and drinks to bring with you if you choose to. If meals are included in tour it’s displayed in tour information. Vegan choices are usually available.

How do I dress?

We encourage all of our clients to be well prepared for tours, this applies both for summer and winter activity. Weather in Iceland can shift quickly so it’s better to be well prepared. We recommend having good hiking shoes for all glacier-hiking-trekking tours and bringing small backpack with extra; warm layers, rain gear, gloves, socks, hats and/or other necessities. All trekking tours include a more detailed list of how you should prepare.

What about age Limits and/or Special Requirements?

Some tours have certain age limits. If a tour has age limit it will show in tour information by . Other tours might have special requirements. For instance you will need a valid driver's licence for all snowmobile and quad biking activity and Scuba dive certification card (Padi Open Water or equivalent) for all diving tours. For most biking and trekking tours you have to be in good physical condition to be able to participate. 

Do I need insurance?

We recommend to all our clients to have a health insurance coverage when participating in activities in Iceland for their own safety. We also recommend for people to have comprehensive travel insurance for their own benefits.

About the Golden Circle

The Golden Circle is the most visited attraction in Iceland. This famous route covers about 300 kilometers (190 miles) and consists of stops by Þingvellir National Park (rich in history and geology), Gullfoss waterfall (Golden Waterfalls) and geothermal active valley of Haukadalur – including the active geyser Strokkur, erupting every 5-8 minutes.

About the Blue Lagoon

The Blue Lagoon is a famous geothermal spa in Iceland - surrounded by lava fields with breathtaking views all around. The geothermal water has a unique composition with three active ingredients: silica, algae & minerals. Bathing in the Blue Lagoon is proven to help people with skin diseases like psoriasis. The Blue Lagoon offers broad spectrum of service on their premises such as; hotel accommodation, restaurant, spa amenities, massages and clinic for skin treatments.

About Landmannalaugar

Landmannalaugar area is located in Fjallbak nature reserve in the highlands of Iceland. Landmannalaugar is known for rhyolite colorful mountains and natural hot pools, where you can bathe in the warm waters. The area is also famous for it’s many hiking routes and considered to be one of the most beautiful places to explore in Iceland.

About Jökulsárlón (Glacier Lagoon)

Jökulsárlón (Glacier Lagoon) is popular destination situated in the head of Breiðarmerkurjökull glacier - surrounded by floating icebergs who are constantly breaking off from the glacier. Jökulsárlón is a renowned location amongst photographers from all over the world for it’s spectacular picturesque scenery. It has also been the setting of many famous films, such as; A View to a Kill, Tomb Raider, Day another Day and Batman Begins. Black sandy "Diamond Beach" is a nearby beach where ice blocks in all colors, shapes and sizes drift to shore.